My package arrived damaged. What should I do?

Created by Leapro Admin, Modified on Wed, 3 Sep at 11:46 AM by Leapro Admin

  If your parcel is damaged:
  • Step 1: Take clear photos of the damage (including packaging) for the first time.

  • Step 2: Contact your seller or online shop directly to request a replacement or refund.

  • Step 3: You may also notify Leapro via our web form so we can review the issue internally and help prevent future cases.

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